MCC 5500 Dispatch Console Discontinued, Avtec Scout Enterprise Replacements Available

When you wanted maximum control and reliability for dispatch communication, you turned to the Motorola MCC 5500 Dispatch Console.

With the discontinuation of this trusted product, it’s time to consider migrating your dispatch center to the Avtec Scout Enterprise: a next-generation dispatch console with mission-critical reliability, integration flexibility, and reinforced cybersecurity.

MCC 5500 Dispatch Console Overview

The Motorola MCC 5500 was designed for reliable, integrated communications, providing comprehensive dispatch capabilities for conventional radio systems. This functional, flexible, and reliable solution became an operational staple for police, fire, and emergency dispatchers nationwide. Its most popular features included:

Multifunctional console – The MCC 5500 featured key radio, telephone, paging and signaling resources on one screen, so dispatchers could access them all at the touch-of-a-button.

Distributed TDM switch – The architecture of the MCC 5500 utilized a distributed TDM switch with a separate audio unit at each operator position. This, combined with comprehensive diagnostics and automatic switching, allowed the console to provide a fully redundant and self-healing solution.

Integrated control room – With integrated radio, paging and telephony, dispatch teams could effectively manage all of the resources at their disposal. The MCC 5500 Dispatch Console was an integrated solution for Dispatch Console, Vesta E911, IRR and Fire Alerting.

Enhanced monitoring – The MCC 5500 Dispatch Console not only automated the monitoring and testing of system components, it also generated statistical reports and completed Log Dispatcher Operations.

Multiple System Support – The Motorola MCC 5500 Dispatch Console supported a variety of systems including Stat-Alert, Securenet, ASTRO and Wireless Interface for other systems.

Recommended Replacement: Avtec Scout

The MCC 5500 leaves behind big shoes to fill, but Scout Dispatch Consoles from Avtec are up to the challenge. This enterprise of software solutions is the official recommended replacement for your MCC 5500 and MIP 5000 dispatch consoles, promising a proven step up from your existing console system.

The Scout Enterprise Family introduces a number of reliable solutions, including:

SCOUT EX – Avtec Scout EX is the most robust solution for conventional and trunked radio systems, telephony and broadband/LTE technologies. If you are a “power user” who manages hundreds of resources on a daily basis and need a secure, scalable and redundant console solution, you can depend on Scout EX. It enables dispatchers to monitor up to 50 audio streams and 2,000 channels from fixed or mobile command centers, and is compatible with Avtec Scout E1, E4 and E8 consoles for total flexibility.

SCOUT E8 – Avtec Scout E8 gives your command center maximum value for a minimal investment. Scout E8 integrates with leading radio, telephony and broadband/LTE technologies. Because it is compatible with all Scout Enterprise products, you can easily expand your system as your operations center grows. It is ideal for managing up to eight audio streams and eight channels at a time.

SCOUT E4 – The Avtec Scout E4 console provides a cost-effective solution that is compatible with Scout EX and E8 consoles so you can add additional software licenses as needed. It manages up to four audio streams and eight channels at a time. Like the entire Scout Enterprise family, Scout E4 dispatch consoles integrate with leading proprietary and standards-based radio, telephony and broadband/LTE technologies. 

SCOUT E1 – Avtec Scout E1 is a purpose-built hardware device that delivers a compact, reliable and affordable dispatching solution for up to four radio or LTE endpoints. These devices can stand alone, or work together in their own system. Since Scout E1 is compatible with all Scout Enterprise products, it can be easily upgraded.

Whether your dispatchers are dealing with a life-saving emergency or coordinating business critical resources for your enterprise, you can count on Avtec to provide:

• Dispatch consoles with built-in redundancies for high availability and stability.
• Communications solutions with exceptional audio quality.
• ScoutCare™ licensed, post-warranty software maintenance and U.S.-based support 24/7/365 to protect against unforeseen issues and to deploy regular system enhancements.

Avtec Scout™ Dispatch Consoles are now available from CyberComm. Request a quote today or contact us with any further questions about this discontinuation.